---
title: "Customer-Focused Software Engineer \\(Backend development team\\) at Check Point Software Technologies"
canonical: https://careercto.dev/jobs/customer-focused-software-engineer-backend-development-team-check-point-software
---

# Customer-Focused Software Engineer \(Backend development team\) at Check Point Software Technologies

> Bangalore, India · hybrid · full-time

## About the role

Key Responsibilities Investigate, troubleshoot, and resolve complex customer-reported issues in production environments Analyze logs, debug backend services, and perform root-cause investigations across distributed systems Develop bug fixes, enhancements, and stability improvements for backend services and APIs Work directly with customers to understand their environments, technical challenges, and business needs Collaborate closely with Support, QA, Product Management, and Engineering teams to…

## What you'll do

Investigate, troubleshoot, and resolve complex customer-reported issues in production environments; Analyze logs, debug backend services, and perform root-cause investigations across distributed systems; Develop bug fixes, enhancements, and stability improvements for backend services and APIs

## Looking for

Strong English communication skills, both written and oral; Excellent problem-solving ability with a methodical, analytical approach to diagnosing complex technical issues\.; Strong communication skills, with the ability to explain technical details clearly to both customers and internal teams\.


## Details

- Skills: Python, Java
- Published: 2026-08-27T00:00:00Z
- Apply: https://jobs.smartrecruiters.com/CheckPointSoftwareTechnologies2/744000145885059-customer-focused-software-engineer-backend-development-team-